client agreement:
Multiply Mama™ Business Team
Client Agreement: Multiply Mama
By checking “I Accept” , and clicking the “Purchase” button, you, the purchaser of “Multiply Mama” outlined below (hereinafter “Client”) agree and willingly purchase entry into this program to be provided with services rendered by The Mama Ladder, a Utah Limited Liability Company (hereinafter “Service Provider”), and you agree you are voluntarily entering into a legally binding Agreement with Service Provider, inclusive of the following terms and conditions mutually agreed upon:
For good and valuable consideration of Nine Hundred Ninety-Seven US Dollars ($997) Client has agreed to purchase “Multiply Mama” hereinafter “Program”). In exchange, Service Provider agrees to provide the services outlined in the Program Details below, and Program Outline Addendum attached hereto.
1. Program Details
a. “Multiply Mama” is a service that allows Client to “multiply herself,” and receive services from experts in the industry at a reduced price. In exchange for the purchase price, Client will receive three (3) pre-packaged services from selected industry experts, including public relations, legal, tax, marketing, and virtual assistants. (hereinafter “Expert.”)
b. During the purchase and sale process of “Multiply Mama,” Client will be able to select THREE (3) pre-packaged services that she would like to receive for the purchase price. Upon purchase, Expert will be notified of Client’s purchase, and will reach out to Client within One (1) week of the date of purchase, to discuss providing the service purchased.
2. Confidentiality
a. This Agreement is considered a mutual non-disclosure agreement, meaning Client, Expert, and Service Provider agree not to disclose, reveal, or make use of any confidential information learned by either party during discussions, coaching sessions, calls, emails, or otherwise. Such “Confidential Information” includes, but is not limited to, financial information, coaching strategies, exercises, or other methodologies Client learns as a result of working with Service Provider, plans or outlines for future programs or packages, information contained in documents or any other original work created by Service Provider, and any and all other intellectual property (discussed below.)
b. Client and Service Provider agree that the responsibility to refrain from disclosing or sharing any and all Confidential Information learned as a result of Client working with Service Provider and Experts shall survive the expiration of this Agreement and this Program. This means Client and Service Provider both agree to continue to keep Confidential Information private, even after the completion of working with Service Provider.
c. Should Client breach this provision and disclose confidential or proprietary information belonging to Service Provider or Expert, Client understands additional action may be taken by Service Provider up to and including legal action.
3. Intellectual Property Rights
a. Client agrees and understands that Service Provider and Experts have created numerous original, creative works in connection with the Program, and agrees that Service Provider and Experts maintain all copyrights and other intellectual property rights in all original or derivative content associated with or included in the Program, whether created prior to working with Client or specifically for Client, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, tutorial videos, trade secrets, marketing strategies, Facebook ad strategies, guides, and any other original work created by Service Provider and Experts. Client agrees she may be granted a limited right to use selected materials in the course of his or her own business, but understands that the rights remain with Service Provider and/or Experts. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Service Provider or Expert to Client, nor grant any license to use the information, other than that which is expressly provided throughout the course of the Program.
b. Client agrees and understands she is not to copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the content or intellectual property provided by Service Provider and Expert without Service Provider or Expert’s express written consent. If such behavior is discovered or suspected, Service Provider reserves the right to immediately end your participation in the Program without refund, as well as access to any program or materials you may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law.
c. Licensee Rights: Service Provider’s Limited License to Client: Client understands that in purchasing the Program, she is gaining access to view all content and information available as part of the Program, as well as any additional information or content shared with her by Experts as she sees fit. Client understands this means she will have been granted a limited, revocable, non-transferrable license to read and use the information provided for use in his/her business and life, as instructed or allowed by Service Provider. As a “Licensee,” Client understands and agrees that Client will not:
i. Copy, edit, distribute, duplicate or steal any information or any Content obtained through Program without written permission by Service Provider and/or Expert;
ii. Post, distribute, copy, steal or otherwise use any portion of the Program or its content without written permission by Service Provider, and understand that any such use may constitute infringement, which may give rise to a cause of action against Client.
iii. Share purchased materials, information, content with others who have not purchased them.
iv. Client further acknowledges and understands that any such actions including but not limited to those outlined above will likely constitutes infringement and/or theft of our work, and a violation of this Agreement and United States Federal laws.
4. Payment
a. Client understands the cost of the program is Nine Hundred Ninety-Seven U.S. Dollars ($997), which is payable up front, in full, unless a payment plan has been offered by Service Provider, or otherwise arranged between Service Provider and Client. Client agrees to render payment via credit card. Client understands he/she is responsible for the full payment and agrees to pay the sum requested electronically, via Service Provider’s website or a designated third-party payment processor of Service Provider’s choosing, in full. Absent an agreement regarding a payment plan, Client must complete payment in full before becoming entitled to any products or services included within Program.
b. If Client and Service Provider have not agreed upon a payment plan, Client understands one is not available, and agrees to provide payment in full, upfront, in the manner(s) designated on Service Provider’s sales page.
5. Refund Policy
a. Service Provider is not able to offer refunds once Client has purchased the Program. Client understands this provision, and agrees that he or she is not entitled to a refund once payment has been issued to Service Provider.
b. Should Service Provider or Expert experience an unforeseen event causing her or her team to become unavailable or otherwise unable to complete the Program, Client may be entitled to a partial refund on a case-by-case basis, based upon the portion(s) of the Program unable to be delivered by Service Provider. Reasonable, minor changes or modification to the Program made by Service Provider or Expert do not qualify as an inability to deliver services, and do not qualify Client for a refund.
c. Client further agrees and understands that changing her mind about the Program, failing to follow through or understand the details of the Program, not experiencing the results he/she expected or desired, or experiencing any other similar situations does not entitle her to a refund.
6. Time Limitation on Services Provided
a. Client understands that due to scheduling and availability of Experts, the Services purchased by Client in connection with Program must be scheduled for use within Sixty (60) days of the date Expert initially reaches out to Client, or Client risks losing use of the Services purchased. Should Client fail to schedule Services within the 60 days, Service Provider will contact Client as a reminder; if Client subsequently fails to schedule Services within seven (7) days of being contacted by Service Provider, Client will lose the Services purchased, and will need to purchase again in order to gain access to Services.
7. Indemnification
a. Client agrees at all times to defend, fully indemnify and hold Service Provider, Experts, and any affiliates, agents, team members or other party associated with Service Provider and Experts harmless from any causes of action, damages, losses, costs, expenses incurred as a result of Client’s use of Program, as well as any third-party claims of any kind (including attorney’s fees) arising from her actions as a direct or indirect result of Client’s participation in Program. Should Service Provider be required to defend herself in any action directly or indirectly involving Client, or an action where Service Provider decides Client’s participation or assistance would benefit Service Provider or Expert’s defense, Client agrees to participate and provide any evidence, documents, testimony, or other information deemed useful by Service Provider, free of charge.
8. Disclaimer
a. Client agrees and understands that Service Provider and Expert cannot guarantee any specific results, outcomes, or changes to Client’s current situation, and will hold Service Provider and Expert harmless if she does not experience the desired results. Client is entering into this agreement voluntarily and of his or her own free will, and readily understands that he or she may or may not experience results desired, or achieved by other clients of Service Provider.
b. Client understands that all services provided by Service Provider and Experts in connection with the Program being purchased are provided on an “as is” basis, meaning they are without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase this Program on a purely voluntary basis, following an independent evaluation and conclusion that the Program is right for her business, and does not hold Service Provider or Expert responsible should Client become dissatisfied with any portion of the Program.
c. Client agrees that she does not have a cause of action, legal remedy, and is not entitled to a refund should she not achieve the results desired following completion of his or her work with Service Provider, as long as Service Provider delivers the Program as described in Paragraph 1 above, or similar substitutes, upon additional agreement by Service Provider and Client.
d. Client also understands Coach is not a doctor, nurse, lawyer, financial adviser, psychic, licensed therapist, or otherwise, and agrees to hold Coach harmless should any physical, emotional, or financial injury occur as a direct or indirect result of the Program. The content provided by Coach on his/her website and within the Program is comprised of information that has worked for Coach and other clients, and may or may not be useful to Client in his/her personal business or life. Client understands Coach cannot guarantee results from this Program, and has no expectation of a specific result that he or she holds Coach responsible for.
9. Dispute Resolution
a. Should a dispute arise between Service Provider and Client, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Client agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Service Provider responsible for any specific results, or those results which have been achieved by other clients of Service Provider.) If unable to reach a resolution informally, Client and Service Provider agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in or near Ogden, Utah, within a reasonable amount of time. Client and Service Provider agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree.
10. Applicable Law
a. This Agreement shall be governed by and under control of the laws of Utah regardless of conflict of law principles, and regardless of location of Client. Client understands this and agrees that the laws of Utah are to be applicable here.
11. Amendments
a. This agreement is not to be altered, amended, changed, extended, or considered waived without execution of an additional addendum signed by both Client and Service Provider, or a party authorized to sign on behalf of either party.
Client and Service Provider agree this Agreement constitutes the entire agreement between Service Provider and Client, taking place of and superseding any and all prior agreements, discussions, correspondence, or proposals between parties. Client understands that if a portion of the Program or an expectation is not included in this Agreement, it does not apply and is not included within the Program. Client has taken any necessary measures to discuss further and have any questions answered by Service Provider or Service Provider’s team, and is in full agreement with the terms outlined herein.
PROGRAM OUTLINE ADDENDUM
Client understands, acknowledges, and agrees he/she is purchasing “MULTIPLY MAMA.” Once the Program is purchased and all Agreements are signed, the Services outlined below MUST BE USED WITHIN 60 DAYS OF INITIAL CONTACT BY THE EXPERT. During this time, Service Provider will facilitate Client’s choice of THREE (3) of the following products and/or services:
1. LEGAL with Christy Westerfeld, Esq.
a. Receive a Client Agreement template written by an attorney, as well as a consultation to confirm the Agreement is suitable and written to fit Client’s needs.
b. Website Legal Coverage Package: Receive Privacy Policy and Website Terms & Conditions templates, as well as access to an attorney to answer any questions regarding how to complete each template.
c. Legal Consultation Package: Get legal information from an attorney who knows the online business space. Includes a 30-minute call to get information, and have questions answered.
2. ACCOUNTING with Kristy Pack, MPA
a. Receive a tax prep package, where an accountant will prepare your personal and business tax returns, and give you professional tax advice. Includes full preparation of personal and business returns, and a 30-minute consultation with accountant.
3. PUBLIC RELATIONS with Prevalent PR & Marketing
a. Public Relations Package to increase visibility: includes professionally written press release with personal and company bio that can be used for community involvement and outreach
b. Events Promotion Package to promote events like a professional: Get a 60-minute event promotion consultation.
c. Video Editing Package: promotional video and editing that tells brand story in 30-60 seconds.
4. VIRTUAL ASSISTANCE with The Biz Runners
a. Email Sequence Setup Package: includes done-for-you integration and automation setup of an email sales funnel, and a template for up to six (6) emails. Copy editing NOT included with package.
b. Social Media Optimization Package: management of social media pages for thirty (30) days! Includes one (1) 30-minute strategy phone call, content calendar template, content creation system to optimize platform, scheduling of posts, and creation of up to five (5) graphics per week.
5. MARKETING with Markit23
a. Google Adwords Package: helps Client’s business reach grow with Google Adwords. Includes a 4-week campaign with ad creation, monitoring, and optimization with certified Google AdWords professionals.
b. SEO Package: Help drive the success of your online presence, with a complete review of your website for SEO issues, a unique and customized step by step action plan on how to improve your business’s SEO, including a useful backlink strategy for better Google rank, and a 30-minute one on one virtual SEO coaching session.
c. Presentation Polish Package: includes full edits of all content, up to sixty (60) slides, for an upcoming speaking engagement presentation, and a 1 hour one on one virtual coaching session to reach peak performance in any presentation situation.